How to Set Up Multiple Locations for One Loyalty Program
A single Wallet Loyalty shop can run one loyalty program across many locations. Customers earn stamps anywhere; you see per-location performance separately.
Adding a location
- Open More -> Locations.
- Tap "Add location".
- Enter the location's display name, address, and opening hours.
- Optionally upload a different logo or override branding (rarely needed).
How locations affect the customer experience
- Customers see only one card regardless of how many of your stores they visit.
- The pass shows the home location's address (the store where they first joined or were last stamped).
- Stamps from any location count toward the same reward.
Assigning staff to specific locations
Open More -> Team. Each staff member can be limited to specific locations. Managers can be given access to all locations or a subset.
Customers per location
Each location includes 500 active customers. Every extra 500 adds €5 a month. See the pricing guide for details.
Volume pricing
The first paid location is full price; additional locations get a volume discount that grows with location count, capping at the enterprise tier (21 locations or 5,000 customers).
Frequently asked questions
No — one shop has one program. Run separate shops if your stores have completely different offerings.
Yes. Closing a location archives it; existing stamp data stays on each customer's pass.
Related guides
Add staff to your Wallet Loyalty shop, assign roles, and limit access by location. Owner, manager, and staff permissions explained.
The 14-day free trial, the paid plan, multi-location pricing and overage: what each includes and how billing works.
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