How to Set Up Multiple Locations for One Loyalty Program

Adding a location

1. Open More -> Locations.
2. Tap "Add location".
3. Enter the location's display name, address, and opening hours.
4. Optionally upload a different logo or override branding (rarely needed).

How locations affect the customer experience

• Customers see only one card regardless of how many of your stores they visit.
• The pass shows the home location's address (the store where they first joined or were last stamped).
• Stamps from any location count toward the same reward.

Assigning staff to specific locations

Open More -> Team. Each staff member can be limited to specific locations. Managers can be given access to all locations or a subset.

Free plan limits per location

The free plan covers up to 10 active customers per location. The 11th customer requires upgrading to a paid plan. See the pricing guide for details.

Volume pricing

The first paid location is full price; additional locations get a volume discount that grows with location count, capping at the enterprise tier (21 locations or 5,000 customers).